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Modern Workflow management supports, automates and rationalizes operational
sequences and processes. It raises data in real time, visualizes, allows
for new insights and makes possible optimal control.
The goal of a Workflow management system is the smooth coordination of
enterprises and employees during the operational process and to ensure
the continuous availability of a defined service and product quality level
with as short a production time as possible. A sensible deployment usually
helps all parties involved almost immediately: customers, suppliers, co-workers
and entrepreneurs.
Flexibility
- Freely definable workflows can depict arbitrary operational
sequences and work procedures. Thus, the system complies with the important
demand for investment security in dynamic markets.
Transparency
- At a managerial level, the fundamental function
of real-time monitoring is made possible while co-workers or sub-ordinates
understand the overall process with its goals and current states intuitively.
Even customers can be included at any time in this information process
with the help of their own login.
Control
- Changes in the workflow definitions can be implemented
easily and quickly, without elaborate briefings of co-workers and renewed
definition of forms or interfaces.
Standardization
- The standardization of processes, process times
and documents brings continuity into the production process and is therefore
an important tool for quality assurance and planning.
Cost cutting
- By bringing down process and communication costs,
cumbersome arrangements, enquiries, forms, faxes, mails etc. can be avoided,
because the system controls the important information flows automatically.
Work becomes less stress-prone and communication can be reduced to the essence
- or sometimes even to the insignificant matters.
Quality management
- Effective controlling of quality management
by workflows avoids errors during the production process or visualizes
these in time.
Performance
- Smooth interlinking of work procedures and their
coordination by the system reduces lag, run and production times, which
benefits the enterprise as well its customer directly.
Analysis
- By supporting the entire value creation process, every
piece of relevant information can be automatically archived and evaluated
for standardized or individual reports.
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